Contact Us
If you have any suggestion or enquiry on our services or any complaints against licensed liquor premises, you may contact us through the following channels.
By Phone 
- You may call 1823 Call Centre to make suggestions, enquiries and lodge complaints. The Centre will handle your call or forward the case to us or concerned departments including the Food and Environmental Hygiene Department, Hong Kong Police Force, Home Affairs Department and Environmental Protection Department, etc to follow up. Besides, if the issue concerns the Police, you can contact the Police direct at 2860 2973.
- You may also call the Liquor Licensing Offices of the Food and Environmental Hygiene Department at office hours at:
Hong Kong and Islands
Assistant Secretary Liquor Licensing Board
Tel.: 2879 5779 / 2879 5728Kowloon
Assistant Secretary Liquor Licensing Board
Tel.: 2729 1293 / 2729 1237New Territories
Assistant Secretary Liquor Licensing Board
Tel: 3183 9220 / 3183 9255
In Writing 
- Sending us an electronic mail (e-mail address : enquiries@fehd.gov.hk)
The electronic mail will be received by the 1823 Call Centre. The Centre will handle your mail or forward the case to us or the concerned department to follow up.) - Mailing to Liquor Licensing Offices of the Food and Environmental Hygiene Department at :
Hong Kong and Islands
Assistant Secretary Liquor Licensing Board
8th Floor, Lockhart Road Municipal Services Building, 225 Hennessy Road, Wan Chai, Hong Kong, Hong Kong
Fax : 2507 2964Kowloon
Assistant Secretary Liquor Licensing Board
4th Floor, Pei Ho Street Municipal Services Building, 333 Ki Lung Street, Sham Shui Po, Kowloon
Fax : 3146 5319New Territories
Assistant Secretary Liquor Licensing Board
4th Floor, Tai Po Complex, No. 8, Heung Sze Wui Street, Tai Po, New Territories
Fax : 2606 3350
When you send your suggestion, enquiry or complaint, please leave your means of contact to facilitate our follow-up action.
The Liquor Licensing Board ("the Board") is an independent statutory body established under the law to consider applications for liquor licences. In considering an application, the Board will seek the views of government departments concerned, such as the Hong Kong Police Force, Home Affairs Department, Food and Environmental Hygiene Department, Buildings Department, Fire Services Department and Environmental Protection Department, etc as appropriate. These departments are also responsible to monitor and control licensed liquor premises, and investigate and handle complaints related to such premises within their purview. If you have any enquiry or complaint about licensed liquor premises, you can click the link of the concerned department below. Please note that a list of licensed liquor premises is available in the website of the Board for public information.