Channel of submission

Requests for information under the Code on Access to Information may be forwarded to the Access to Information Officer of this Department through the following means:

1. By completing an application form (see Note below on how to obtain the physical application form).  The completed application form is to be submitted to this Department by mail, fax or in person to the following address:

   Access to Information Officer	Chief Executive Officer (Administration)
   Telephone Enquiry Number	2867 5781
   Fax No.	2869 0169 / 2521 3379
   Address	General Administration Section Food and Environmental Hygiene Department 44/F., Queensway Government Offices 66 Queensway, Hong Kong
   Office hours (request for physical application form and submission of applications)	Monday to Friday	8:45 a.m. to 1:00 p.m. 2:00 p.m. to 6:00 p.m.
   	Saturday, Sunday and Public Holiday	Closed

   
2. By mailing a letter to this Department to the address indicated above.
3. By completing an electronic application form (the e-Form) [], and then submit it to this Department electronically.
4. By completing the online form [] either with an activated "iAM Smart+" account which enables digital signing function or a valid personal digital certificate.

Note: How to obtain the physical application form

If a request is to be made through a physical application form, you may download the form (in PDF format) from this website (download application form).  Please print and complete the application form for submission to this Department by post, fax or in person via the address indicated above.

Alternatively, the physical application form may be obtained from:

1. the Reception Counter of the General Administration Section of this Department located on 44/F, Queensway Government Offices, 66 Queensway, Hong Kong during the office hours indicated above; or
2. the District Environmental Hygiene Offices (DEHOs) of this Department which are located throughout the territory (please refer to the hyperlink showing the addresses and office hours of various DEHOs).  

Charges

Other than publications which are available free of charge or at a cost specified, the following charges ^{(note (1))} will be levied for the cost of reproducing the required documents:

• A4 size at HK$1.5 per copy (for black and white copies) ^{(note (2))}; and
• A3 size at HK$1.6 per copy (for black and white copies) ^{(note (2))}.

Note:
(1) The charges are subject to revision from time to time.
(2) Reproduction on both sides of a sheet is counted as two copies.