Access to Information

I. Food Safety

• Trilingual Telephone Hotline System on Food Safety and Environmental Hygiene
• Certification of Food for Export
• Re-export of Frozen Meat to the Mainland
• Import Control of Food into Hong Kong
• Food Export Arrangement
• Food Law
• Food Surveillance / Inspections
• Import Inspection of Live Food Animals
• Inspection of Live Food Animals at Slaughterhouses
• Certification of Food of Animal Origin for Export
• Investigation of Food Premises involved in Food Borne Diseases
• Food Safety and Control
• Food Hygiene
• Genetically Modified Food
• Nutrition Information
• Consumer Zone
• Risk Assessment in Food Safety
• Trade Webzone
• Registration Scheme for Food Importers and Food Distributors
• Keeping of Records Relating to Food
• Food / Allergy Alerts
• Trade Consultation Forum

II. Environmental Hygiene

Hygiene

• Ventilating System
• Abatement of Sanitary Nuisances
• Drainage Pipes
• Food Complaints
• Sanitary Nuisances
• Testing of water samples
• Chlorination of wells

Pest Control

• Mosquitoes
• Flies
• Rodents
• Bees and Wasps
• Other pests

Cleansing

• Bills and Posters
• Contractual Cleansing Services
• Complaints & Enquiries on Cleansing Matters
• Desludging Services
• Dog Latrines / Dog Excreta Collection Bins
• Law and Enforcement
• Litter / Refuse Containers
• Nightsoil Collection
• Public Bathhouses / Public Toilets / Aqua Privies
• Public Refuse Collection Points
• Refuse and Junk Collection
• Street Cleansing and Washing

Licensing

Food Business Licences

• Bakery
• Factory Canteen
• Food Factory
• Fresh Provision Shop
• Frozen Confection Factory
• General Restaurant
• Light Refreshment Restaurant
• Marine Restaurant
• Milk Factory
• Siu Mei & Lo Mei Shop
• Cold Store
• Composite Food Shop

Trade and Other Licences

• Commercial Bathhouse
• Funeral Parlour
• Liquor / Club Liquor
• Offensive Trade
• Places of Public Entertainment
• Swimming Pool
• Undertaker's
• Slaughterhouse

Restricted Food Permits

• Milk
• Non-bottled Drinks
• Frozen Confection
• Chinese Herb Tea
• Cut Fruit
• Sashimi
• Sushi
• Oyster to be eaten in its raw state
• Food sold by means of a Vending Machine
• Fish
• Shell fish (excluding hairy crab)
• Shell fish (hairy crab)
• Meat to be eaten in its raw state

Restricted Food Permits (Online Sale of Restricted Foods)

Composite Restricted Foods Permits

Composite Restricted Foods Permits (Online Sale of Restricted Foods)

Trade and Other Permits

• Karaoke Establishment Permit

Markets

• Name and Address of Public Markets and Cooked Food Markets / Centres
• Opening Hours of Public Markets and Cooked Food Markets / Centres
• Market Stall Open Auction
• Market Cleansing Day
• Market Stall Tenancy
• Legislation
• Promotion Activities of Public Markets
• Guide for Payment of Market Stall Rent

Lunar New Year Fair and New Year Fair (Latest information will be available shortly before the public auctions of the fair stalls)

• Information on Lunar New Year Fair and New Year Fair
• Public Auction of Fair Stalls of Lunar New Year Fair and New Year Fair
• Licence Agreement for Lunar New Year Fair and New Year Fair

Hawker Licensing and Control Services

• Licensed hawker management
• General guideline on issue of hawker licences
• Succession to and transfer of fixed-pitch hawker licences
• Multiple holding of hawker licences and various market and commercial tenancies by one family
• Non-operation or non-personal operation
• Appointment of a deputy to a fixed-pitch hawker licence-holder
• Employment of assistants to fixed-pitch hawker licence-holder
• Control of unlicensed hawkers
• Legislation
• Name and Address of Hawker Bazaars
• Hawker Blackspots

Cemeteries & Crematoria

• Introduction to Cemeteries and Crematoria Services and Venues
• Notes on Burial and Exhumation Services
• Notes on Cremation Service
• Cremation Booking Service
• Application for Allocation of Niche
• Application for Temporary Storage Service for Cremains
• Charge-free Scattering of Cremated Ashes in Gardens of Remembrance
• Scattering of Cremated Human Ashes in Hong Kong Waters

• Application for Cremation or Keeping of Abortus

• Notes on Import and Export of Human Remains

• Internet Memorial Service

• Green Burial Central Register

• "After-Death Arrangements" Thematic Website

• Platform for Cemeteries and Crematorium Services

• Grave Location System

• Service Fee for Cemeteries and Cremation Service

• List of Licensed Funeral Parlour and Undertakers

• List of Registered Masons and Marble Manufacturers / Contractors

Meat Inspection

• Meat Inspection
• Regulations on slaughtering
• Information on supply of live pig

III. Administration and Development

General Administration

• Accommodation / Building Management
• Councils / Committee / Meeting
• Complaints / Referrals / Enquiries
• Information Technology / Office Automation
• Instructions / Regulations
• Legislation
• Maintenance / Works
• Office Administration
• Reports / Survey / Statistics
• Security / Emergency
• Uniform
• Delegation of Authority

Appointments

• Recruitment
• Terms of Appointment
• Promotion
• Acting Appointment

Discipline

• Commendations & Awards
• Discipline & Conduct
• Pensions & Gratuities / Provident Fund / Termination of Service

Personnel

• Acceptance of Advantages / Conflict of Interest
• Advance of Salary
• Allowances
• Employees' Compensation
• Housing Benefits / Staff Quarters
• Leave
• Medical and Dental Benefits
• Outside Work
• Passages
• Personal Data Privacy
• Staff Relations and Staff Welfare
• Training (for General Grades Staff and Senior Staff)

Transport

• Vehicle inventory statistics
• Traffic accident statistics
• Vehicle Procurement statistics

Establishment

• Creation / Deletion / Review of Posts
• Departmental Establishment Committee / Committee to Oversee Engagement of NCSC / PRSC Staff
• Organization Chart
• Manpower Plan
• Statements of Establishment and Strength

Finance & Accounts

• Actual - expenditure (by subhead)
• Actual - revenue (by subhead)
• Expenditure estimates
• Revenue estimates
• Fees and Charges

Supplies

• Anticipated major purchases
• Tender results
• Procurement statistics
• New tender notice
• Standard stock items held in FEHD stores

Management Services, Survey and Statistics

• Management Services / Value-for-Money Studies
• Departmental Form Vetting
• Statistical Reports

Training

• Food and Environmental Hygiene Training
• Hawkers and Markets Management Training
• General Training

Quality Assurance

• Statistics on regulatory inspection of departmental services and staff misconduct complaint investigation

Planning & Development

• Information on Public Works Programmes
  1. By works nature
     • Environmental Hygiene
     • Markets
     • Cemeteries and Crematoria
     • Food Safety and Public Health
       
       
  2. By Districts
     • Hong Kong and Islands Region
       • Eastern
       • Wan Chai
       • Central
       • Western
       • Southern
       • Islands
     • Kowloon Region
       • Yau Tsim
       • Mong Kok
       • Sham Shui Po
       • Kwun Tong
       • Kowloon City
       • Wong Tai Sin
     • New Territories Region
       • Yuen Long
       • Tuen Mun
       • Tai Po
       • North
       • Sha Tin
       • Sai Kung
       • Tsuen Wan
       • Kwai Tsing

Public Information and Education

• Publicity materials
• Photographs
• Press Releases

IV. Private Columbaria Affairs Office

Licensing

• Licence
• Exemption
• Temporary Suspension of Liability

Enforcement

• Complaints
• Prosecutions
• Private columbaria in respect of which the prescribed ash disposal procedures are being / have been carried out
• Private columbaria in respect of which the steps that a specified officer considers necessary for disposal of ashes are being / have been carried out
• Private columbaria in respect of which an "ash disposal plan" approved under section 18 of Schedule 5 to Private Columbaria Ordinance is being / has been carried out
• Disposal of unclaimed ashes kept in FEHD temporary storage facilities