Access to Information

I. Food Safety

• Trilingual Telephone Hotline System on Food Safety and Environmental Hygiene
• Certification of Food for Export
• Re-export of Frozen Meat to the Mainland
• Import Control of Food into Hong Kong
• Food Export Arrangement
• Food Law
• Food Surveillance / Inspections
• Import Inspection of Live Food Animals
• Inspection of Live Food Animals at Slaughterhouses
• Certification of Food of Animal Origin for Export
• Investigation of Food Premises involved in Food Borne Diseases
• Food Safety and Control
• Food Hygiene
• Genetically Modified Food
• Nutrition Information
• Consumer Zone
• Risk Assessment in Food Safety
• Trade Webzone
• Registration Scheme for Food Importers and Food Distributors
• Keeping of Records Relating to Food
• Food / Allergy Alerts
• Trade Consultation Forum

II. Environmental Hygiene

Hygiene

• Ventilating System
• Abatement of Sanitary Nuisances
• Drainage Pipes
• Food Complaints
• Sanitary Nuisances
• Testing of water samples
• Chlorination of wells

Pest Control

• Mosquitoes
• Flies
• Rodents
• Bees and Wasps
• Other pests

Cleansing

• Bills and Posters
• Contractual Cleansing Services
• Complaints & Enquiries on Cleansing Matters
• Desludging Services
• Dog Latrines / Dog Excreta Collection Bins
• Law and Enforcement
• Litter / Refuse Containers
• Nightsoil Collection
• Public Bathhouses / Public Toilets / Aqua Privies
• Public Refuse Collection Points
• Refuse and Junk Collection
• Street Cleansing and Washing

Licensing

Food Business Licences

• Bakery
• Factory Canteen
• Food Factory
• Fresh Provision Shop
• Frozen Confection Factory
• General Restaurant
• Light Refreshment Restaurant
• Marine Restaurant
• Milk Factory
• Siu Mei & Lo Mei Shop
• Cold Store
• Composite Food Shop

Trade and Other Licences

• Commercial Bathhouse
• Funeral Parlour
• Liquor / Club Liquor
• Offensive Trade
• Places of Public Entertainment
• Swimming Pool
• Undertaker's
• Slaughterhouse

Restricted Food / Drinks Permits

• Milk
• Non-bottled Drinks
• Frozen Confection
• Chinese Herb Tea
• Cut Fruit
• Sashimi
• Sushi
• Oyster to be eaten in its raw state
• Foods sold by means of a Vending Machine
• Live fish
• Shell fish (excluding hairy crab)
• Shell fish (hairy crab)
• Meat to be eaten in its raw state

Restricted Food Permits (Online Sale of Restricted Food)

Trade and Other Permits

• Karaoke Establishment Permit

Markets

• Name and Address of Public Markets and Cooked Food Markets / Centres
• Opening Hours of Public Markets and Cooked Food Markets / Centres
• Market Stall Open Auction
• Market Cleansing Day
• Market Stall Tenancy
• Legislation
• Promotion Activities of Public Markets
• Guide for Payment of Market Stall Rent

Lunar New Year Fair and New Year Fair (Latest information will be available shortly before the public auctions of the fair stalls)

• Information on Lunar New Year Fair and New Year Fair
• Public Auction of Fair Stalls of Lunar New Year Fair and New Year Fair
• Licence Agreement for Lunar New Year Fair and New Year Fair

Hawker Licensing and Control Services

• Licensed hawker management
• General guideline on issue of hawker licences
• Succession to and transfer of fixed-pitch hawker licences
• Multiple holding of hawker licences and various market and commercial tenancies by one family
• Non-operation or non-personal operation
• Appointment of a deputy to a fixed-pitch hawker licence-holder
• Employment of assistants to fixed-pitch hawker licence-holder
• Control of unlicensed hawkers
• Legislation
• Name and Address of Hawker Bazaars
• Hawker Blackspots

Cemeteries & Crematoria

• Introduction to Cemeteries and Crematoria Services
• Notes on Burial and Exhumation Services
• Notes on Cremation Service
• Cremation Booking Service
• Application for Allocation of Niche
• Application for Temporary Storage Service for Cremains
• Charge-free Scattering of Cremated Ashes in Gardens of Remembrance
• Scattering of Cremated Human Ashes in Hong Kong Waters
• Notes on Import and Export of Human Remains
• Internet Memorial Service
• Grave Location System

Meat Inspection

• Meat Inspection
• Regulations on slaughtering
• Information on supply of live pig

III. Administration and Development

General Administration

• Accommodation / Building Management
• Councils / Committee / Meeting
• Complaints / Referrals / Enquiries
• Information Technology / Office Automation
• Instructions / Regulations
• Legislation
• Maintenance / Works
• Office Administration
• Reports / Survey / Statistics
• Security / Emergency
• Uniform
• Delegation of Authority

Appointments

• Recruitment
• Terms of Appointment
• Promotion
• Acting Appointment

Discipline

• Commendations & Awards
• Discipline & Conduct
• Pensions & Gratuities / Provident Fund / Termination of Service

Personnel

• Acceptance of Advantages / Conflict of Interest
• Advance of Salary
• Allowances
• Employees' Compensation
• Housing Benefits / Staff Quarters
• Leave
• Medical and Dental Benefits
• Outside Work
• Passages
• Personal Data Privacy
• Staff Relations and Staff Welfare
• Training (for General Grades Staff and Senior Staff)

Transport

• Vehicle inventory statistics
• Traffic accident statistics
• Vehicle Procurement statistics

Establishment

• Creation / Deletion / Review of Posts
• Departmental Establishment Committee / Committee to Oversee Engagement of NCSC / PRSC Staff
• Organization Chart
• Manpower Plan
• Statements of Establishment and Strength

Finance & Accounts

• Actual - expenditure (by subhead)
• Actual - revenue (by subhead)
• Expenditure estimates
• Revenue estimates
• Fees and Charges

Supplies

• Anticipated major purchases
• Tender results
• Procurement statistics
• New tender notice
• Standard stock items held in FEHD stores

Management Services, Survey and Statistics

• Management Services / Value-for-Money Studies
• Departmental Form Vetting
• Statistical Reports

Training

• Food and Environmental Hygiene Training
• Hawkers and Markets Management Training
• General Training

Quality Assurance

• Statistics on regulatory inspection of departmental services and staff misconduct complaint investigation

Planning & Development

• Information on Public Works Programmes
  1. By works nature
     • Environmental Hygiene
     • Markets
     • Cemeteries and Crematoria
     • Food Safety and Public Health
       
       
  2. By Districts
     • Hong Kong and Islands Region
       • Eastern
       • Wan Chai
       • Central
       • Western
       • Southern
       • Islands
     • Kowloon Region
       • Yau Tsim
       • Mong Kok
       • Sham Shui Po
       • Kwun Tong
       • Kowloon City
       • Wong Tai Sin
     • New Territories Region
       • Yuen Long
       • Tuen Mun
       • Tai Po
       • North
       • Sha Tin
       • Sai Kung
       • Tsuen Wan
       • Kwai Tsing

Public Information and Education

• Publicity materials
• Photographs
• Press Releases

IV. Private Columbaria Affairs Office

Licensing

• Licence
• Exemption
• Temporary Suspension of Liability

Enforcement

• Complaints
• Prosecutions
• Private columbaria in respect of which the prescribed ash disposal procedures are being / have been carried out
• Private columbaria in respect of which the steps that a specified officer considers necessary for disposal of ashes are being / have been carried out
• Private columbaria in respect of which an "ash disposal plan" approved under section 18 of Schedule 5 to Private Columbaria Ordinance is being / has been carried out
• Disposal of unclaimed ashes kept in FEHD temporary storage facilities