Rental payments can be made by the following methods:
In Person
At post office - Payment may be made in person at any post office. Please produce the demand note intact when making payment. It will be receipted and returned to you. For locations of post offices and their opening hours, please call Hongkong Post's enquiry hotline at 2921 2222 or visit Hongkong Post's website: https://www.hongkongpost.hk.
At convenience store - Payment may be made at any 7-Eleven Convenience Store, Circle K Convenience Store, VanGO Convenience Store and China Resources Vanguard Supermarket in Hong Kong. Please produce the demand note intact when making payment. The maximum limit for each transaction is HK$5,000. Only cash is acceptable. Please retain the receipt for payment record.
By Post
A cheque, bank draft or cashier's order should be sent together with the "SLIP FOR PAYMENT BY POST" at the lower portion of the demand note to The Treasury, P.O. Box No. 28000, Gloucester Road Post Office, Wan Chai, Hong Kong. The payer should write the 10-digit "Account Number" shown in the demand note on the back of the cheque, bank draft or cashier's order. Cash should not be sent through the post. Please ensure sufficient mailing time and postage to make delivery in order. Underpaid mail will be rejected. No receipt will be issued for payment by post.
By PPS - Merchant Code : 9147
The payer is required to register the rent account by dialling 18011 using a tone phone. The registration should be done by entering the merchant code 9147 and the 10-digit "Account Number" shown in the demand note. After registration, the payer can make payment by dialling 18031 and entering the merchant code 9147 and the registered "Account Number". Enquiries can be made by calling the PPS Hotline: 2311 9876.
Through Internet
Payment may be made through bill payment services provided by banks or PPS on the Internet. Information about the websites of banks and PPS on Internet can be obtained from the Treasury's website: http://www.try.gov.hk. In making payment, the payer should select "Food and Environmental Hygiene Department" and enter the 10-digit "Account Number" shown in the demand note. If payment is made by PPS on Internet, it is also necessary to select "Bill Type 4".
Through “Pay e-Cheque” portal
An e-Cheque / e-Cashier's Order should be uploaded via "Pay e-Cheque" portal. For further details, please visit "Pay e-Cheque" portal: https://www.payecheque.gov.hk.
By Bank Automated Teller Machine (ATM)
Payment may be made through the Automated Teller Machines affixed with "Bill Payment " or "JET Payment" signage. The payer is required to select "Food and Environmental Hygiene Department" and enter the 10-digit "Account Number" shown in the demand note.
Faster Payment System (FPS)
Payment may be made through Faster Payment System by using any mobile banking apps or e-wallet that supports Government QR code bill payment to scan the FPS QR code printed on the demand note. For further details, please visit the Treasury's website: https://www.try.gov.hk/internet/ehcoll_paym_fps.html.
Enquiries on payment methods can be made by calling the Revenue Unit of the Food and Environmental Hygiene Department at telephone number 2867 5117.