The cremation service* provided by the Department's crematoria is arranged as follows:

• The applicant should complete the Application for Private Cremation Form for the booking of an unallocated normal session within 15 calendar days from the day following the application date (Applicants are encouraged to submit the application and pre-pay the cremation fee through the newly launched "Platform for Cemeteries and Crematoria Services" (CCSP) to shorten the time spent at the application counter of the office. The services of the "Online Cremation Application and Prepayment System" (OCAPS 2.0) had been ceased for receiving new cremation applications from 6:00 p.m. on 21 October 2024. However, applicants or registered undertakers will still be able to view and/ or process the applications in "Online Cremation Application and Prepayment System" (OCAPS 2.0) of which payment has already been made before 6:00 p.m. on 21 October 2024 until further notice).
• If applicant authorize the staff of licensed undertaker or other person to book the cremation session, he/she should complete and sign on Section C and Section G of the application form for private cremation. The authorized person shall sign on Section C and Section E shall be stamped with the chop and signature of a licensed undertaker.
• The original copy of the Certificate of Registration of Death and the Cremation Permit of the deceased, the copy of Hong Kong identity Card/Passport of the deceased, the applicant and the authorized person shall be produced during submission of the application form.
• If applicant is not the deceased's relative, applicant has to provide the information and contact method of trustee or deceased's relative in Section F of this form; or the deceased has no relatives in Hong Kong, the applicant should provide documentary proof. If applicant could not provide the required information, he/she should provide the reason(s), otherwise this application will not be approved.
• The applicant must ensure all the information contained in the application is true and correct. If false information is given or false declaration is made by the applicant, no permission will be given or such permission if given will be revoked. Also, the applicant may be liable to legal responsibility arising from the false information given or false declaration made.
• Bookings of cremation sessions of the Department's crematoria are processed on a first-come-first-served basis.

* Kwai Chung Crematorium temporarily suspends cremation services starting from August 14, 2024 for replacement of the cremators upon its expected service life and other refurbishment works. The construction works are expected to be completed and resume service by the end of 2027. Meanwhile, the Food and Environmental Hygiene Department will release additional cremation sessions at other government crematoria to maintain the overall provision of service.